Shipping policy

Shipping Policy

Destinations
MV TRENDS ships to all 50 United States and Puerto Rico. Other destinations are available only when expressly enabled at checkout.

Processing
Orders are normally verified and processed within 1 to 3 business days. Orders placed on weekends or holidays begin processing on the next business day. Availability may vary by product and warehouse.

Rates
Standard shipping costs $8.00 USD. Free standard shipping is offered on orders of $70.00 USD or more within the enabled shipping zone. The final rate and option are shown before payment is confirmed.

Estimated delivery
The general checkout estimate is 7 to 20 business days. As guidance:
• Products available in United States warehouses normally arrive within 3 to 8 business days after dispatch to the continental United States.
• Products from United States warehouses shipped to Puerto Rico normally arrive within 5 to 12 business days after dispatch, depending on ZIP code and carrier.
• Products shipped from warehouses in China normally arrive within 7 to 20 business days.
These dates are estimates and are not guarantees. The estimate displayed at checkout for the order controls when different.

Multiple-item orders
Products may ship from different warehouses. An order may therefore arrive in separate packages on different dates without additional customer shipping charges.

Tracking
You will receive an email when the carrier generates a tracking number. Tracking may take 2 to 5 business days to show movement after the label is created.

Incorrect addresses
Customers must verify their name and delivery address. Email support@shopmvtrends.com immediately if a correction is needed. Changes cannot be guaranteed after processing or shipment. Costs caused by an incorrect or incomplete customer-provided address may be the customer’s responsibility unless applicable law provides otherwise.

Delays
Weather, emergencies, inspections, high demand, and carrier delays may affect delivery. If we cannot ship within the promised time, we will notify you with a revised date. You may accept the delay or cancel the unshipped item for a full refund of the applicable amounts.

Lost or damaged packages
If tracking shows delivery but the package cannot be found, check with household members, neighbors, and the carrier. If it remains missing, email support@shopmvtrends.com. For damaged packages, retain the item and packaging and send photos within 7 days of delivery.

Customs
For international destinations enabled in the future, customers may be responsible for taxes, duties, or import charges disclosed at checkout or required by local authorities.

Contact
For shipping assistance, email support@shopmvtrends.com and include the order number.